SHOPPING ONLINE

If returning a garment you purchased online please send back to us within 2 - 3 days of receiving your parcel. Returns must be unworn and in original condition with tags attached. 

Key Black provide 100% refund on garments purchased online that do not work in your wardrobe, once received back in store. 

If you would like to return a product please email store@keyblack.co.nz 

If you would like to exchange a product or size please contact our stylist on 03 3371495 or email store@keyblack.co.nz

Returns address: Key Black office/ 30 Longspur Avenue/ Christchurch 8025

 

SIZING - HOW TO MEASURE

Pant Length	Measure from top of pant to bottom of leg hem line.
Waist	Measure around the natural waist at the smallest point above the hips.
Hip	Measure around the widest part.
CF	Center front and top of neckline / To bottom of garment
CB	Center back and top of neckline / To bottom of garment
Shoulder	Measured shoulder seam / Top of shoulder length
Side seam	Measured from under arm / To bottom of garment down the side seam

 

Happy shopping!

From the KEY BLACK team x