SHOPPING & SHIPPING
|
Shipping New Zealand |
Estimated time |
|
Orders $250+ FREE Standard $8 Rural $12 |
1- 3 Working days 1 - 3 Working days 3-5 Working days |
|
Shipping Australia |
Estimated time |
|
Orders $400+ FREE Standard $20 |
Normally 7-14 Working days At times there maybe delays by carrier |
|
Other countries |
Estimated time |
|
Standard $60 *Check your duty tax threshold for your country. |
7-14 working days At times there maybe delays by carrier .
|
| Shopping online |
|
We want our styles to be perfect for you and your body shape, if they are not we will give you 100% refund when you shop online, or you can take a credit voucher to use next time. Items need to be returned in original condition and must be on their way back within 7 days of receiving them. Any shipping paid is non refundable. Please choose sale garments carefully, we do not refund these items. Returns email: store@keyblack.co.nz Returns address: Key Black HQ - 30 Longspur Avenue - Wigram - Christchurch 8025 |
| Shopping in store |
|
When shopping at one of our pop up locations, we do not offer refunds for change of mind. We do offer exchange or credit voucher when you shop in store, items must be returned within 7 days. Please choose sale garments carefully, we do not refund these items. Returns enquiry: store@keyblack.co.nz |
SIZING - HOW TO MEASURE
| Pant Length | Measure from top of pant to bottom of leg hem line. |
|
Waist |
Measure around the natural waist at the smallest point above the hips. |
| Hip | Measure around the widest part. |
| CF | Center front and top of neckline / To bottom of garment |
| CB | Center back and top of neckline / To bottom of garment |
| Shoulder | Measured shoulder seam / Top of shoulder length |
| Side seam | Measured from under arm / To bottom of garment down the side seam |
Happy shopping!
From the KEY BLACK team x